Privacy Policy

Privacy Policy

The Global Learning Network is committed to protecting your privacy. It is very important to us and we respect concerns you may have about what information we hold and why. This policy outlines what information we will collect both via our website at (‘Site’) and in person, and hold, and why.

We reserve the right to change this privacy policy from time to time by changing it on the Site.
This privacy policy was last updated on 4 June 2019.

Within The Global Learning Network, the Data Protection Officer is: Laura Goad
You can contact this person by calling The Global Learning Network on 015394 31602.

For data relating to the Global Teachers Award, the Data Protection Officer is: Yvonne Luce
You can contact this person by calling Global Education Derby on 01332 298185.

What we ask for

The Global Learning Network delivers the Global Teachers Award on behalf of the British Council, as part of the Connecting Classrooms through Global Learning (CCGL) programme.

We only collect basic personal data that does not include any special types of information, but could include your name, school name, school address, email, gender and specific needs (such as dietary or access requirements necessary for you to attend a course).

The Global Learning Network are also contracted to deliver CCGL courses through the Pearson Consortium.  We are not responsible for the data collection for these courses, but names of participants, school names, etc, will be shared with us for course administration.

Why we need it

For the Global Teachers Award, The Global Learning Network collects your personal information on behalf of the British Council to arrange training and to provide you with mentoring and support for the duration of training courses. The legal basis for collecting your personal information is agreement with the British Council’s terms and conditions of registration (contract).

You will be asked to complete surveys which are used to monitor and evaluate the quality of training and its impact on teaching practice. The British Council will do this in its legitimate interest.

Data Protection information

The British Council complies with data protection law in the UK and laws in other countries that meet internationally accepted standards. You have the right to ask for a copy of the information we hold on you, and the right to ask us to correct any inaccuracies in that information. If you have concerns about how we have used your personal information, you also have the right to complain to a privacy regulator. For detailed information, please refer to the privacy section of our website, or contact your local British Council office. We will keep your information for a period of 7 years from the time of collection.

For other CCGL courses, run as part of the Pearson Consortium, necessary information will be shared with us for course administration.

What we do with it

We retain your personal data on secure servers. Your details will only be shared with the The Global Learning Network member who is delivering the course and, on successful completion of the course, the The Global Learning Network member who produces the certificates.  We will also share the information with British Council or the Pearson Consortium, as mentioned above.  No third-party organisation has access to your details and we won’t share, sell or loan your information to other organisations unless we have your permission and are contractually obliged to.

You can, at any time, contact the Data Protection Officer and ask for the information we hold on you and you can ask us to remove it from our database and from our paper files. This is under the right to be forgotten.

How long we keep it

We are required under UK tax law to keep your basic personal data for a minimum of 7 years after which time it will be destroyed. Your information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information.

What are your rights?

If at any point you believe the information we hold about you is incorrect, you can request to see this information and even have it corrected or deleted. If you wish to raise a complaint on how we have handled you personal data, you can contact our Data Protection Officer who will investigate the matter.

If you aren’t satisfied with our response or believe we are processing your personal data not in accordance with the law, you can complain to the Information Commissioner’s Office (ICO).


Our use of cookies

Like most websites, ours uses cookies to help provide you with the best experience we can. Cookies are small text files that are placed on your computer, tablet or mobile phone when you browse websites.

Our cookies help us to:

  •  make our website work as you'd expect
  •  remember your settings during and between visits
  •  improve the speed/security of the site
  •  allow you to share pages with social networks like Facebook
  •  continuously improve our website for you

We do NOT use cookies to:

  •  collect any personally identifiable information (without your express permission)
  •  collect any sensitive information (without your express permission)
  •  pass personally identifiable data to third parties
  •  pay sales commissions.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit

YouTube cookies

We may embed videos from YouTube. This may set cookies on your computer, particularly if you are logged into a Google or YouTube account. To find out more, please visit YouTube’s embedding videos information page.

External links

The Site may, from time to time, contain links to external sites. We are not responsible for the privacy policies or the content of such sites.


We place great importance on the security of all personally identifiable information associated with our users. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal information under our control. For example, our privacy policy is periodically reviewed and enhanced as necessary and only authorised personnel have access to personal information. Whilst we cannot ensure or guarantee that loss, misuse or alteration of information will never occur, we use all reasonable efforts to prevent it.

You should bear in mind that submission of information over the internet is never entirely secure. We cannot guarantee the security of information you submit via the Site whilst it is in transit over the internet and any such submission is at your own risk.

Contacting us

For general The Global Learning Network queries, please submit any questions, concerns or comments you have about this privacy policy or any requests concerning your personal data by email to

For queries relating to the Global Teachers Award, please submit any questions, concerns or comments you have about this privacy policy or any requests concerning your personal data by email to